I was speaking to a client yesterday who was concerned that, as vTiger is ‘cloud based’ they wouldn’t have access to their client data if the Internet was down.
There are several ways to continue to access data ‘offline’ with vTiger. It has an official phone app, Android and iPhone, which synchronizes all data directly to your phone. The app costs $20 which is a small price to pay considering vTiger CRM itself is free. Updating data on your phone will synchronize back to vTiger.
vTiger also offers a free Outlook plugin which can synchronize all accounts, contacts, calendars, email etc with the ‘cloud’ data. You can also, if you are using Outlook as your main email client’ attach email from Outlook directly to the vTiger contact, account, lead, vendor or trouble ticket. There is also a Thunderbird plugin which does the same.