One of the most serious flaws with a local server based CRM system is that when you are away, you don’t have the best access to the latest data. You might have data on your laptop but the moment you leave the office, that data is out of date.
CRM Software traditionally has a variety of synchronization add-ons to allow you to synchronize either when you return to the local server or by complicated synchronization processes between a diverse set of users. It gets very complicated and many companies just give up on it.
vTiger CRM is ‘cloud’ based which means that the data is always current. If you have a computer, iPad, netbook, ultrabook, iPhone, Android, or any other device that has a browser and an Internet connection, you can access real time data without complex synchronization.
vTiger CRM is Multi-User and each user can be assigned different roles and access levels. This is of huge benefit to even the smallest of businesses as one person can update schedules, todos, project tasks, job descriptions and more from a central location while others are out in the field. They can login at anytime and everything will be up-to-date. They can of course update their data as the situation changes and those changes are immediately available to all users of the system across the Internet.
Even though vTiger doesn’t directly require data synchronization, as data is always live in the cloud, it does allow synchronization with products such as Outlook, Thunderbird and phone apps. vTiger CRM gives you the best of both worlds and as an added bonus, it’s free.